Free quotes — same-day response
Get in touch — we'll get back to you today
Call for the fastest response, or send a message and we'll reply same business day. Free quotes, no obligation, no hard sell.
Hours
Mon – Fri, 7:30am – 6pm
Emergency service by arrangement
Service area
Papatoetoe & South Auckland
Flat Bush, Manukau, East Tamaki
Send a message
We'll get back to you same day
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Free quotes — no charge, no obligation
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Same-day response for enquiries received during business hours
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Subsidy eligibility checked as part of every installation quote
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All services — installation, servicing, repairs, and cleaning
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All brands — we service and repair heat pumps we didn't install
Your details
Fill in the form and we'll call or message you back. The more detail you give us, the more useful our response will be — but even a name and number gets the ball rolling.
What happens next
After you get in touch
Whether you call or send a message, here's what to expect from us.
1
We'll call you back same day
For enquiries received during business hours, we'll call you back the same day. We'll ask a few quick questions about your home, what you need, and whether you're interested in the government subsidy.
2
Free site assessment
For installation quotes, we visit your home to assess the space, confirm sizing, check subsidy eligibility, and identify the best unit placement. No charge, no obligation.
3
Written quote — clear and itemised
You receive a written quote showing the full cost, any applicable subsidy deduction, and exactly what's included. No work proceeds without your approval.
4
Installation or service at your convenience
We schedule at a time that works for you. Most single room installations are completed in one visit. We clean up completely before leaving.
What we do
All heat pump services across South Auckland
One company for installation, servicing, repairs, and cleaning — all brands, all types.
Installation
New heat pump supply and installation. All types, all brands. Subsidy applications handled.
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Repairs
Fast diagnosis and repair for all major brands. Same-day service available. 12-month warranty on all repairs.
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Servicing
Annual servicing to maintain efficiency, extend lifespan, and keep your warranty valid. Indoor and outdoor units as standard.
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Cleaning
Specialist pressure cleaning of coils — restores efficiency and air quality. All brands, indoor and outdoor units.
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Quick answers
Common questions
Before you get in touch — these are the questions we get asked most often.
Are quotes really free?+
Yes — there's no charge for quotes and no obligation to proceed. Site visits for installation quotes are also free. We provide written quotes so you know exactly what you're agreeing to before any work begins.
How quickly do you respond?+
Same business day for enquiries received during business hours (Monday–Friday 7:30am–6pm). For urgent repairs, calling is always faster than the form.
Do you service heat pumps you didn't install?+
Yes — we service and repair all major brands regardless of who installed them. Just have the brand and model handy if you know it.
Can you check my subsidy eligibility when you quote?+
Yes — we check your eligibility for the Warmer Kiwi Homes subsidy as part of every installation assessment. If you qualify, the subsidy is deducted from your invoice and we claim it from EECA directly. You don't do any paperwork.
Do you do emergency repairs outside business hours?+
After-hours emergency service is available by arrangement for critical situations — complete system failure in extreme weather, electrical faults, or refrigerant leaks. Call 09 242 4940 and leave a message with your details and urgency level.
What areas do you cover?+
Papatoetoe and the wider South Auckland area — Flat Bush, Manukau Central, East Tamaki, and surrounding suburbs. If you're unsure whether your address falls within our service area, just call and ask.
Prefer to just call?
09 242 4940 — Monday to Friday, 7:30am to 6pm. Fastest way to get a same-day response.