Contact Papatoetoe Heat Pumps | Free Quotes | Call 09 242 4940
Free quotes — same-day response

Get in touch — we'll get back to you today

Call for the fastest response, or send a message and we'll reply same business day. Free quotes, no obligation, no hard sell.

Phone
Fastest way to reach us
Email
Reply same business day
Hours
Mon – Fri, 7:30am – 6pm
Emergency service by arrangement
Service area
Papatoetoe & South Auckland
Flat Bush, Manukau, East Tamaki
Send a message

We'll get back to you same day

Free quotes — no charge, no obligation
Same-day response for enquiries received during business hours
Subsidy eligibility checked as part of every installation quote
All services — installation, servicing, repairs, and cleaning
All brands — we service and repair heat pumps we didn't install
Your details
Fill in the form and we'll call or message you back. The more detail you give us, the more useful our response will be — but even a name and number gets the ball rolling.
What happens next

After you get in touch

Whether you call or send a message, here's what to expect from us.

1
We'll call you back same day
For enquiries received during business hours, we'll call you back the same day. We'll ask a few quick questions about your home, what you need, and whether you're interested in the government subsidy.
2
Free site assessment
For installation quotes, we visit your home to assess the space, confirm sizing, check subsidy eligibility, and identify the best unit placement. No charge, no obligation.
3
Written quote — clear and itemised
You receive a written quote showing the full cost, any applicable subsidy deduction, and exactly what's included. No work proceeds without your approval.
4
Installation or service at your convenience
We schedule at a time that works for you. Most single room installations are completed in one visit. We clean up completely before leaving.
Quick answers

Common questions

Before you get in touch — these are the questions we get asked most often.

Are quotes really free?
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Yes — there's no charge for quotes and no obligation to proceed. Site visits for installation quotes are also free. We provide written quotes so you know exactly what you're agreeing to before any work begins.
How quickly do you respond?
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Same business day for enquiries received during business hours (Monday–Friday 7:30am–6pm). For urgent repairs, calling is always faster than the form.
Do you service heat pumps you didn't install?
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Yes — we service and repair all major brands regardless of who installed them. Just have the brand and model handy if you know it.
Can you check my subsidy eligibility when you quote?
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Yes — we check your eligibility for the Warmer Kiwi Homes subsidy as part of every installation assessment. If you qualify, the subsidy is deducted from your invoice and we claim it from EECA directly. You don't do any paperwork.
Do you do emergency repairs outside business hours?
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After-hours emergency service is available by arrangement for critical situations — complete system failure in extreme weather, electrical faults, or refrigerant leaks. Call 09 242 4940 and leave a message with your details and urgency level.
What areas do you cover?
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Papatoetoe and the wider South Auckland area — Flat Bush, Manukau Central, East Tamaki, and surrounding suburbs. If you're unsure whether your address falls within our service area, just call and ask.

Prefer to just call?

09 242 4940 — Monday to Friday, 7:30am to 6pm. Fastest way to get a same-day response.